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CASE STUDY

RedCappi

All-in-one email marketing platform built to unite essential campaign tools for modern marketers.

Industry Email Marketing SaaS
Solution Email Campaign Platform
Engagement 3+ Years
Services UI/UX, Prototyping, Backend, API & Integrations
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RedCappi

RedCappi is an all-in-one email marketing platform designed to simplify campaign creation, design, delivery, and analytics for startups and established businesses alike. It supports responsive email editing, image management, template selection, dynamic content features, subscription plans, and campaign performance insights.

The platform’s modular feature set allows marketers to build, send, monitor, and optimise email campaigns with tools such as segment lists, A/B testing, deliverability metrics, and third-party integrations.

Email Campaign Management
Responsive Editor & Media Tools
Analytics & Reporting

The Challenge

The client wanted to build a highly modular and scalable SaaS email marketing suite that could handle responsive email editing, list segmentation, contact management, media asset handling, campaign control, analytics dashboards, subscription workflows, and integration with payment providers, all while maintaining performance and usability across business sizes.

Our Solution

Citrusbug engineered a full stacked email marketing platform with responsive editing tools, campaign & list management, subscription billing, analytics dashboards, third-party integrations, and scalable backend services to support global email delivery and campaign optimisations.

Responsive UI/UX & Editor

Built intuitive email editing and design tools with responsive previews.

Campaign & Segment Management

Enabled workflows for contact lists, segmentation, and multi-campaign orchestration.

Billing & Subscription

Integrated scalable billing with subscription plan controls.

Analytics & Integrations

Delivered dashboards and integration hooks for deliverability metrics and external tools.

How We Delivered

1

Discovery & Alignment

Gathered requirements, user flows, and system objectives.

2

Architecture & Planning

Designed multi-module backend and feature structure.

3

Engineering & Integration

Implemented UI, API, email workflows, and integrations.

4

Testing & Validation

Conducted functional, performance, and delivery tests.

5

Deployment & Support

Production deployment with ongoing support and maintenance.

Outcomes Delivered

13,000+ Global Users Onboarded

Thousands of businesses adopted the platform for campaign management.

2B+ Emails Successfully Delivered

High-volume email infrastructure ensured reliable global campaign delivery.

45% Increase in Campaign Efficiency

Responsive editor and automation tools reduced campaign setup time.

99.9% Platform Uptime

Scalable SaaS infrastructure ensured uninterrupted marketing operations.

Facing a Similar Challenge?

If your product needs scalable email campaign workflows, responsive editing capabilities, and analytics insights, our experts can help craft the right solution.