citrusbug
Let's Talk

Fill up the form and our team will get back to you with in 24 hours.

+1 217 650 7898 (Sales)
Hello@citrusbug.com
citrusbug.tech







    attach_file

    Industry Technologies Project team
    customer-1.webp

    Customer

    A quickly expanding logistics technology startup that works with more than 500 companies in 15 countries. Large-scale event planners, building sites, and ports are among their clientele.

    challenge-1.webp

    Challenge

    For high-traffic areas, the customer required a scalable, effective, and user-friendly platform to handle vehicle movements and deliveries. The system needed to manage millions of reservations, deliver real-time information, and have features that could be customised to meet the demands of various customers. The platform also had to guarantee data security and adhere to a number of international logistical requirements.

    solution-1.webp

    Solution

    Business analysis:

    Stakeholders and potential end users of the customer were thoroughly interviewed by our team of business analysts and logistics specialists. To develop a thorough set of functional and non-functional criteria, we examined current logistical workflows, legal requirements, and performance standards.

    Software development approach and testing:

    Our microservices architecture was chosen in order to guarantee flexibility and scalability. Two-week sprints of the Agile technique were used in the development process. Continuous integration and deployment (CI/CD) is supported by a strong DevOps pipeline that we put in place.

    Key features implemented:

    • User and Customer Management

      • Implemented Role-Based Access Control (RBAC)

      • Developed a customizable customer portal

    • Product and Catalog Management

      • Created a flexible product catalog system

      • Implemented inventory tracking and management

    • Booking and Delivery Management

      • Developed an efficient booking system handling millions of requests

      • Implemented real-time delivery tracking and updates

    DevOps Implementation

    • Infrastructure as Code (IaC)

      • Used Terraform to provision and manage AWS resources

      • Implemented AWS EKS (Elastic Kubernetes Service) for container orchestration

    • Continuous Integration and Deployment

      • Set up GitLab CI/CD for automated build, test, and deployment processes

      • Utilized AWS CodePipeline for streamlined deployments

    support.webp

    Support

    We set up a round-the-clock support staff with three escalation levels. The group created a knowledge base and managed tickets using Zendesk. To continuously develop the platform, user feedback sessions and performance reviews were held on a regular basis.

    result.webp

    Result

    With a 99.99% uptime, the platform currently manages more than 10 million bookings annually. It has improved clients' overall logistics efficiency by 35% and slashed the average booking time by 60%. Because of the system's adaptability, it has been successfully used in a number of industries, including port management and large-scale event planning.

    technologies.webp

    Technologies & Tools

    The Customer's leadership position in the logistics technology industry has been established by this scalable and effective logistics platform, which has allowed them to grow their market share and offer cutting-edge solutions to companies across the globe.

    More Case Studies

    image

    Revolutionizing Import Data Management in Logistics

    See Case Study Details