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    Industry Technologies Project Team
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    Customer

    A creative startup focused on educational technology with the goal of revolutionising emotional intelligence in classrooms throughout North America.

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    Challenge

    The client required a mobile application that was safe, scalable, and entertaining in order to give educators insights about students' emotional tracking. The platform needed to ensure high availability and performance while managing sensitive student data, integrating seamlessly with school systems, and providing real-time analytics.

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    Solution

    Business analysis:

    Our team started by performing a comprehensive needs analysis and holding workshops with psychologists, educators, and students to determine the essential functions and user experience specifications. To guarantee scalability, we opted for a microservices architecture and implemented an Agile development process using two-week sprints.

    Software development approach and testing:

    Secure login management, educator onboarding, class administration with QR code integration, mood and student journal tracking, extensive instructor dashboards, and powerful analytics capabilities were among the key features put into place. We also put in place an advanced email reminder and notification system, as well as an integrated payment mechanism for premium features.


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    Support

    We set up a round-the-clock support staff with three escalation levels. The group created a knowledge base and managed incidents using ServiceNow. To continuously develop the platform, user feedback sessions and performance reviews were held on a regular basis.

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    Result

    With 99.99% uptime, the platform now serves more than 500 schools. More than 5 million mood entries have been processed, giving educators insightful information. Users have praised the application's dependability and functionality, giving it an average app store rating of more than 4.8 stars.

    Important accomplishments consist of:

    • 40% less time spent deploying
    • A thirty percent increase in application response time
    • Achieved 99.99% uptime
    • Managing more than 100,000 concurrent users with success during peak hours
    • 50% infrastructure cost savings achieved through effective resource use

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    Technologies & Tools

    The Customer's leadership position in the logistics technology industry has been established by this scalable and effective logistics platform, which has allowed them to grow their market share and offer cutting-edge solutions to companies across the globe.

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