Listen360's Customer Engagement Software is a comprehensive solution designed to enhance customer interactions, optimize engagement efforts, and boost overall customer satisfaction by providing tools for managing interactions across various channels, advanced analytics, and centralized dashboards, the software aims to deliver a personalized experience, improve efficiency, and cultivate lasting customer relationships'.
Service ProvidedListen360's Customer Engagement Software evolves over 13 months, delivering instant, actionable customer feedback and enhancing customer interactions for businesses in the USA and beyond. The platform provides tools for managing interactions across various channels, advanced analytics, and centralized dashboards. Key features include continuous sentiment measurement, real-time detractor alerts, nightly email summaries, actionable insights, and centralized customer interactions. With a focus on personalized experiences, efficiency improvement, and lasting customer relationships, the software aims to optimize engagement efforts and boost overall customer satisfaction.