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AI Platform for Personalized Customer Engagement and Service


About Nmodes

nmodes is an AI platform for onboarding and customer service, enabling personalized customer experience and user engagement for businesses on a scale. Platform involves developing chatbot creation and management. It includes user authentication, authorization, and account management features. Additionally, it integrates ChatGPT for advanced conversational capabilities and Stripe for seamless payment processing with Reporting and training modules ensuring bot performance and user experience.

Service Provided
Project Details
  • industry
    Industry customer service and support
  • engineers
    Engineers 2
  • duration
    Duration 10 Months
  • revenue
    Revenue -
  • canada
    Country Canada
  • Interested? Estimate Project

The Development Sprints


  • Initial Understanding of Requirements
  • Prototype Creation for UI/UX
  • Development of User Authentication and Authorization
  • Database Design using PostgreSQL


  • HTML Development for Frontend Interface
  • React Frontend Development for Dynamic User Interaction
  • API Development using Python and Django
  • Integration of ChatGPT API for Advanced Conversational Capabilities


  • Creation of ChatBot Creation Module
  • Implementation of Reporting Module for Bot Performance Analysis
  • Integration of Stripe for Seamless Payment Processing


  • Deployment on AWS Infrastructure (AWS S3, AWS RDS, Nginx)
  • Development of Agents Management Module
  • Implementation of Account and Billing Management
  • Integration of FlowEditor and Bot Training Module


  • Fine-Tuning of Language Models (LLM) and Model Training for Enhanced Performance
  • Final Testing, Bug Fixes, and Optimization


  • Documentation and Support Preparation
  • User Acceptance Testing (UAT) and Feedback Implementation

Technologies Used

  • image React
  • image Next JS
  • image Python
  • image Django
  • image DRF
  • image PostgreSQL
  • image AWS

Final Outcome

nmodes emerges as a leading AI platform, empowering businesses with personalized customer engagement and service capabilities at scale. This innovative platform leverages cutting-edge technologies, including ChatGPT, React, and Django, to deliver a seamless user experience and drive customer satisfaction.

Key features of nmodes include user authentication, chatbot creation and management, reporting and training modules, and seamless payment processing via Stripe integration. With its robust architecture deployed on AWS infrastructure, nmodes ensure reliability, scalability, and security for businesses of all sizes.


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