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Top 7 CRM Tools for American Freelancers: A Detailed Guide


Quick Summary

In this article, we delve into the world of Customer Relationship Management (CRM) tools and explore the top seven options specifically catered to American freelancers. As freelancers navigate the intricacies of managing client relationships and projects, CRM tools prove to be invaluable for organizing, streamlining, and enhancing business operations.

Effective client relationship management is crucial for success in the cutthroat American freelance market. A dependable Customer Relationship Management (CRM) technology becomes essential as independent contractors manage several customers and projects.

CRM software USA gives independent contractors the tools to manage customer information, follow up on leads, simplify communications, and increase productivity. 

In this thorough guide, we will examine the best 7 CRM software created with American freelancers in mind. Freelancers may choose the CRM platform that best meets their needs by investigating its features, advantages, limits, and cost.

  • HubSpot CRM: 

Thanks to its extensive functionality, user-friendly interface, and reasonable price, HubSpot CRM has become very popular among independent contractors. It offers tools for managing contacts and leads, emails, deals, and simple reporting. 

HubSpot CRM's free edition provides the basic functionality, while the subscription solutions provide access to more sophisticated tools like marketing automation and sales pipeline management tool

HubSpot CRM is an excellent option for independent contractors seeking a complete and cost-effective CRM system because of its user-friendly interface and integration features.


  • -A free version is offered, making it affordable for independent contractors.

  • -An intuitive user interface and navigation.

  • -Integration that is seamless across popular apps and other HubSpot technologies.

  • -Includes several features, such as email tracking and simple reporting.


  • -The free version has restrictions like restricted automation and reporting possibilities.

  • -Only the subscription plans provide advanced features, which might be pricey for independent contractors on a limited budget.


Free: comprises essential CRM functionalities.

Starter: Offers more features and customizability choices for $50 per month.

Professional and Enterprise: More expensive plans with more sophisticated features; prices start at $1,200 per month.

Zoho CRM: 

Zoho CRM is a flexible platform that provides independent contractors with various tools to manage client interactions successfully. It allows freelancers to monitor and nurture prospects throughout the sales cycle by providing lead management, sales automation, email marketing, and analytics features. 

With its smooth integration with other Zoho programs, Zoho CRM offers independent contractors a comprehensive business solution. While a free version with fewer features is available, premium subscriptions provide access to more features and customization choices.


  • -Provides a full range of CRM capabilities, such as lead management and sales automation.

  • -Works well with other Zoho products to provide a whole business solution.

  • -Offers a free plan with a few features so freelancers can get started without spending money.

  • -Provides a variety of price tiers to meet the demands of various company sizes.


  • -Utilizing and understanding Zoho CRM's comprehensive capabilities may take some time.

  • -Higher-priced plans provide access to sophisticated features and customization possibilities.

  • -Free with certain restrictions; includes basic CRM features.


Offers additional features and customization at $14 per user monthly.

Professional: Offers sophisticated automation and analytics at $23 per month per user.

Enterprise: Available for bigger teams and more complicated needs, starting at $40 per user monthly.


Salesforce is a powerful CRM application used by companies of all sizes, including freelancers. It provides various tools for managing leads, opportunities, customer support, and analytics for independent contractors. 

Due to Salesforce's high flexibility and scalability, independent contractors may customize the CRM application to meet their demands. Despite having a variety of price options, Salesforce is often more expensive.


  • -The CRM is highly flexible and offers various customization possibilities to meet unique demands.

  • -Offers a variety of solutions for analytics, customer support, and sales.

  • -Larger teams and more sophisticated operations may be accommodated by scalable software that can expand with your organization.


  • -For beginning users, Salesforce's many capabilities and customization possibilities might take time and effort.

  • -Compared to other CRM systems, Salesforce often has more expensive pricing.


Essentials: Provides basic CRM tools for small organizations starting at $25 per monthly user.

Professional: Offers sophisticated customization and analytics at $75 per monthly user.

Enterprise: Offers more sophisticated features and support starting at $150 per monthly user.

Total: Special price, unrestricted customization, and assistance.


Pipedrive is a CRM solution created especially for independent sales professionals. It provides tools for successfully viewing and controlling the sales funnel with a user-friendly interface. 

With Pipedrive, independent contractors may integrate their emails for simplified communication while tracking contacts, activity, and sales. Pipedrive succeeds in managing the sales funnel, but it can need more sophisticated marketing automation tools and robust reporting capabilities.


  • -The intuitive UI makes it simple to use and navigate.

  • -Built specifically for managing the sales funnel and monitoring leads.

  • -Processes are streamlined by seamless integration with popular programs.


  • -Unlike other CRM software, it lacks sophisticated marketing automation functions.

  • -For independent contractors that need in-depth analytics, reporting options could be restricted.


Essential: Offers basic CRM tools starting at $15 per person per month.

Advanced: Provides extra sales and automation options for $29 per monthly user.

Professional: Offers comprehensive customization and reporting options for $59 per monthly user.


Agile CRM blends customer relationship management, email marketing, automation processes, and project management functions into one complete CRM platform. Freelancers may efficiently manage contacts, automate time-consuming activities, send email campaigns, and track projects within a single platform.

Agile CRM is appropriate for independent contractors with various demands and budgets because of its variable pricing options, including a free plan.


  • -Combines CRM, email marketing, automation, and project management features to provide a complete feature set.

  • -Options for integration with well-known apps, enabling fluid workflow management.

  • -Offers a variety of price options, including a free edition, to accommodate freelancers with various demands and spending limits.


  • -New users, in particular, may need to go through a learning curve due to Agile CRM's comprehensive feature set.

  • -Compared to competing CRM applications, some users find the user interface less straightforward.


Free: Up to 10 users with essential CRM tools.

Starter: Offers more features and customizability choices for $8.99 per user monthly.

Regular: Starts at $29.99/user/month, including sophisticated reporting and marketing automation features.


Insightly is a CRM application that integrates project management and CRM functionality into a single platform, making it the perfect choice for independent contractors that need both features. 

Freelancers may manage jobs and projects, integrate communications, and automate processes using Insightly. They can also organize and monitor client information. G Suite and Office 365, are two well-known productivity products that Insightly smoothly connects with. However, it could be constrained regarding cutting-edge features and personalization choices.


  • -Provides a single platform by combining CRM and project management functions.

  • -Possibilities for widespread productivity tool integration, simplifying processes.

  • -Offers a variety of price tiers to meet the demands of various company sizes.


  • -Insightly can be missing certain sophisticated functionality and customization choices compared to other CRM applications.

  • -The user interface may seem a little old or less user-friendly to certain people.


Additionally, it offers basic CRM and project management services starting at $29 per user per month.

Professional: Offers sophisticated automation and reporting features at $49 per user monthly.

Enterprise: Specialized pricing, supporting bigger teams and more complicated requirements.

Capsule CRM: 

Capsule CRM is an easy-to-use platform emphasizing email integration, task tracking, contact management, and sales pipeline management. Freelancers may effectively manage and visualize the sales funnel, assign projects, sync email conversations, and save and organize customer information. 

Capsule CRM is appropriate for independent contractors looking for simplicity and use since it has a simple price structure without confusing levels or restrictions.


  • -The user-friendly design makes it simple to use and navigate.

  • -Simple price system without complicated levels or restrictions.

  • -Offers mobile access to specific mobile applications.


  • -Capsule CRM may need more sophisticated automation and marketing features compared to other CRM software.

  • -The amount of customization possibilities may be too limited for certain people.


Professional: delivering basic CRM capabilities and customization choices starting at $18 per person per month.

CRM for Monday.com:

Monday.com For independent contractors in many US industries, CRM is a flexible and attractive CRM software option. Because of its highly customizable interface, the CRM may be tailored by independent contractors to suit their particular needs and business procedures. 

Monday.com CRM features like lead tracking, task management, and team communication support freelancers in successfully managing client projects. The application provides a central location where independent contractors may organize customer data, track their progress, and maintain positive client relationships. 

Monday.com Thanks to CRM's user-friendly design and automated tools, freelancers may save time and better manage their duties. Because of its integration capabilities and mobile accessibility, freelancers may stay connected and productive no matter where they are.

Essential features include lead tracking, work management, team collaboration, and a personalized user interface.


  • -High degrees of visual appeal and automation are positives.


  • -Limited analytics and reporting features; challenging for novice users.


  •  $8 per month per user.


Choosing the correct CRM application is essential for freelancers to manage customer interactions and improve their company operations efficiently. HubSpot CRM, Zoho CRM, Salesforce, Pipedrive, Agile CRM, Insightly, and Capsule CRM are American freelancers' top 7 CRM applications. Each offers a variety of features, benefits, and price choices. 

Freelancers may choose a CRM platform that meets their requirements, improves productivity, and creates better client connections by carefully assessing their unique needs and goals. Before making a selection, remember to use trial periods or free plans to evaluate the functionality and compatibility of each CRM product.

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