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What is SaaS? A Deep Dive into Software as a Service

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SaaS stands for software as a service. It is a method of software delivery in which software is accessed online on a subscription model. The application can be accessed from any device via a network connection. The most common example of a SaaS application is Gmail and a traditional desktop application is Microsoft Outlook.

It offers a lot of advantages to users and developers. As per the latest reports, by DevSquad 78% of businesses have planned to switch all systems to SaaS. If you are someone who wants to join this race and avail of SaaS development services then you are surely at the right place.

In this blog, we will discuss everything you need to know about Software as a Service. So let's get started.

What is SaaS software?

Software as a Service is a way of delivering applications through the internet. This saves a lot of time spent on complex processes like installing and maintaining software. SaaS development services offer you to just access your application anytime from any device through the internet.

History of SaaS

During the early 1960s software development progressed rapidly. But still, the cost of running the mainframe application was immensely high. To rectify this problem software as a service industry developed rapidly. MIT developed the first compatible time-sharing system(CTSS).

Then during the time of the 1980s hardware technology becomes less costly and highly portable. So business shifted towards this. In 1995 some software as a service site appear with the online marketplace Amazon. In 1999 Salesforce launched its Customer relationship management platform which was the first SaaS system built from scratch.

Currently, SaaS development services are one of the most cost-efficient and user-friendly approaches for every organization. SaaS has revolutionized the business to a great extent with 94% (as per the reports by DevSquad) of technical professionals using SaaS solutions.

Types of SaaS Products

There are a lot of SaaS products. Some of the common SaaS software Products include:

  • Customer Relation Management(CRM) Software
  • Accounting Software
  • Project management software
  • Email software
  • Enterprise Planning(ERP) Software

You may also like to read:

10 Popular Examples Of SaaS Applications [Proven Strategies]

How to develop a SaaS product?

There are a few steps that you need to follow to develop a SaaS product:

Market research

Start with market research to get an idea about the long-term statistics of your venture. Get information about your target customers, competitors, features, and business model.

Defining SaaS requirements

SaaS platforms can consist of a wide variety of features. Some of the essential features of software as a service include automated processes, enhanced security, monitoring user activity, multi-tenancy, and more.

Choosing the technical stack

Choose a technical stack as per your business needs. Decide for frontend technology, backend technology, database, and hosting platform as per business requirements.

Creating a team

Now you need to create a team of expert professionals like business analysts, SaaS software developers, testers, designers, and managers. If you find this hiring hassle difficult then you can go for a SaaS development company or a freelancer.

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SaaS vs PaaS

difference between saas vs paas

SaaS vs Cloud computing

difference between saas vs cloud computing

Advantages of SaaS

Enhanced scalability

Using software as a service foster enhanced scalability which is required to meet the ever-changing business requirements. With SaaS, it is easy to add more licenses and features to your software. Further, it provides the flexibility to scale your SaaS use up and down based on your requirements.

Highly cost-efficient

SaaS is highly cost-efficient due to the following features:

  • Hardware and software cost is low as it resides in a shared model.
  • Low maintenance costs as it split among all customers.
  • No need for expensive hardware acquisition or data centers.

Automatic updates

SaaS development services providers ensure that their platforms stay updated. This simply means that you don't have to buy new updated software every year. Further with software as a service, it is really easy to perform updates when a new feature is released or any issue arises.

Time-saving approach

Software as a service is different from the traditional approach as the application is already installed and configured. SaaS development services saves a lot of time spent on installation and configuration.

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So till now, you must have got a clear idea about everything you need to know about software as a service. The SaaS model has produced a lot of business opportunities. So if you are someone who wants to avail SaaS development services then you are surely at the right place. We at Citrusbug behold the best and most experienced SaaS software developers. Further, we have a track record of a 95% of customer retention rate with a whopping 8 years of experience in SaaS development services. For more details get in touch now.


Some pros of using SaaS are enhanced scalability, highly affordable, easy to use, automatic updates, and a highly time-saving approach.

Citrusbug beholds the best and most experienced SaaS software developers who develop top-notch and highly advanced products. Some perks of choosing Citrusbug for SaaS development services:

  • Quick delivery
  • Enhanced security and privacy
  • Highly scalable
  • Cross-platform communication
  • 24*7 support and maintenance

Some of the common SaaS software products are customer relation management(CRM) software, accounting software, project management software, and enterprise planning(ERP) software.

Salesforce launched its Customer relationship management platform in 1999 which was the first SaaS system built from scratch.

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Feel free to ask, discuss, interview, and evaluate our top-notch engineers. Verify their competencies yourself.

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