attach_file

    Banner-Background-Image.png

    AI Customer Sales/Support Agent

    Banner-Project-Images.png

    About HelloService

    HelloService.ai is an AI-driven voice and chat support Agent designed to help businesses automate customer interactions efficiently. It provides multilingual support, integrates seamlessly with CRM systems, and enhances customer service with automation.

    Service Provided
    Project Details
    • industry
      Industry Agentic AI
    • engineers
      Engineers 3
    • duration
      Duration 7 months
    • revenue
      Revenue <$5M
    • countryLogo
      Country Canada
    • Interested? Estimate Project
      image

    The Development Sprints

    1

    Month
    • Conversational AI Engine Development
    • Design AI-driven voice and chat architecture
    • Train NLP models for customer interaction
    • Develop intent recognition and response generation

    2

    Month
    • Voice & Chatbot Support Implementation
    • Integrate AI-powered voice and chat module
    • Implement text-to-speech and speech-to-text capabilities

    3

    Month
    • CRM & Third-Party Integrations
    • Connect with major CRMs (Salesforce & HubSpot)
    • Implement API-based automation for ticketing and customer history
    • Test seamless handoff between AI and human agents

    4

    Month
    • Multilingual Support System
    • Train AI models for multiple languages
    • Optimize language switching and dialect understanding

    5

    Month
    • Customer Insights & Analytics Dashboard
    • Build a real-time analytics dashboard for conversation insights
    • Implement sentiment analysis for customer interactions
    • Provide performance tracking

    6

    Month
    • Performance Optimization & Automation Scaling
    • Optimize AI response time and accuracy
    • Scale AI agent capabilities for high-volume support requests
    • Implement proactive support features based on predictive analytics

    7

    Month
    • Final Testing, Deployment & Client Onboarding
    • Conduct end-to-end testing across all modules
    • Deploy the system in real-world customer support environments
    • Provide training, documentation, and onboarding support for businesses

    Technologies Used

    • OpenAI
    • Twilio
    • Vapi.ai
    • Deepgram
    • ElevenLabs

    Final Outcome

    HelloService.ai successfully delivers an AI-powered voice and chat automation platform that enhances customer service efficiency. Businesses experience 50% faster response times, improved customer satisfaction, and seamless CRM integration. The multilingual AI agent reduces operational costs while maintaining high engagement levels, offering scalable, intelligent customer interactions across multiple channels.

    cargofax-graph-.webp
    Outcome-image.png

    More Case Studies

    Ready To Start Your Dream Project?

    img

    Our Clients