7 Best Telemedicine Software in 2025: Top Platforms for Virtual Care

Introduction

Choosing the best telemedicine software is no longer just a trend, it’s a necessity for modern healthcare. With virtual consultations becoming the standard, clinics, hospitals, and independent practitioners need reliable tools to deliver care remotely while ensuring security and compliance.

The challenge? There are countless options out there. So, which is the best telemedicine software that actually works for you?

In this guide, we examine some of the top telemedicine platforms for 2025, as well as compare their functionalities, price plans, use cases and select the best one for your practice.

Factors Considered for Selecting the Best Telemedicine Software

To identify the best telemedicine software, we went beyond basic features and evaluated each platform using measurable metrics that matter most to healthcare providers. Here’s what we considered:

• Mobile App Availability (iOS & Android) – Quality telemedicine software needs to be fully functional for mobile users so that patients and providers have user-friendly access.
• User Ratings (G2 & Capterra) – Genuine user reviews from a third-party source that reflect true usage and satisfied customers.
• Launch Year – Knowing how longstanding the software is allows us to understand how well established and reliable the software is.
• Downloads / Active Users – A product with many options or users is probably trusted, and thus effective in the healthcare community.
• Revenue & Market Presence – More revenue typically correlates to consistent software updates, security stability, and customer support.
• Awards & Certifications – Awards and industry certifications, are indicative of credibility, compliance with industry standards, and innovation.
• Official Website & Documentation – Easy access to detailed information, support, and demo options ensures better decision-making.

By following these metrics, we were able to narrow down to the most trustworthy, secure, and user-friendly telemedicine platforms for the year 2025.

7 Best Telemedicine Software in 2025

1. Doxy.me

Doxy.me is a simple, web-based telemedicine solution that eliminates the need to download an app, and the overall solution makes virtual visits simple for both patients and providers. The safe for use with patients, secure infrastructure complies with HIPAA while also being user-friendly.

Key Features:

• Browser-based platform for easy access
• End-to-end encryption and meets HIPAA standards
• Free basic plan for individuals
• Waiting room to enhance patient experience
• Group calling and screen sharing options

Why It Stands Out:

Doxy.me is among the most accessible and cost-effective telemedicine solutions available, mainly for independent practitioners or small clinics. It easily provides one of the most accessible ways for a provider to get going with telehealth due to the free tier and no download options.

2. Teladoc Health

Teladoc Health is a telemedicine system designed for remote health care delivery. Teladoc provides the full spectrum of virtual health care from general health to chronic health condition management and mental health. Teladoc is well known for its scalability, serving users at the individual, employer, and health systems, regardless of size and scale, across the world.

Key Features:

• International telehealth network with multi-lingual support
• Mental health, dermatology, and chronic care programs
• AI-driven health insights and recommendations
• Seamless integration with employer and insurance plans
• 24/7 virtual healthcare access

Why It Stands Out:

Teladoc Health is one of the best telemedicine software solutions overall for enterprises and large healthcare organizations because of its global presence, diversity and depth of services, and remote health management capabilities powered by artificial intelligence.

3. Amwell

Amwell is a comprehensive telehealth solution that helps hospitals and health systems deliver on-demand and scheduled virtual care ranging from urgent care to behavioral health while remaining compliant within the industry. 

Key Features:

• HD video consultations with EHR integration
• Virtual primary and specialty care services
• Secure, HIPAA-compliant communication channels
• Multiple deployment options for providers
• Custom branding for healthcare organizations

Why It Stands Out:

Amwell is one of the trusted names for hospitals because it offers many enterprise-level features, integrations and scalable strategies to deliver telehealth, making it one of the best telemedicine software solutions for large health networks.

4. Mend

The Mend telemedicine platform is focused on improving patient engagement and reducing patient no-shows through automation and predictive analytics. It is a platform designed for practices that are looking to enhance precision, efficiency, and patient outcomes.

Key Features:

• Predictive analytics to eliminate patient no-shows
• Automated appointment reminders
• HIPAA-compliant video conferencing
• Digital intake forms and e-signatures
• Integration with popular EHR systems

Why It Stands Out:

Mend is one option that meets the needs of practices that require advanced automation features. The predictive no-show technology it uses helps advance the level of patient attendance dramatically while contributing to practice efficiency.

5. VSee

VSee is a flexible telehealth platform for both solo practitioners and large organizations, with a range of customizable telehealth services available for video visits, remote patient monitoring, and patient triage, among other telemedicine services.

Key Features:

• Customizable telemedicine kits for managing remote care
• Secure video consultations with screen sharing
• E-prescriptions and digital forms
• Group conferencing for care teams
• API integrations and custom workflows

Why It Stands Out:

VSee’s flexibility and capacity for supporting more complex telehealth workflows are differentiators from other telehealth platforms. VSee is designed for larger healthcare organizations needing an extensive, customizable telemedicine platform.

6. Updox

Updox is an all-in-one communications platform for healthcare and combines telemedicine with secure messaging, video conferencing, and document sharing. Updox is designed to improve provider interaction with patients.

Key Features:

• Telehealth with secure video calling
• HIPAA-compliant text and email messaging
• Online patient forms and e-signature
• Workflow automation for practices
• Integration with leading EHRs

Why It Stands Out:

Updox works great for practices who need more than just video visits. Updox is an entire communication system which connects to your EHR and simplifies patient engagement and administrative workflows.

7. Healthie

Healthie is a telehealth and practice management system designed for nutritionists, dietitians, and wellness practitioners. This single platform has video consultations, but it also includes scheduling and charting, as well as billing functionalities.

Key Features:

• HIPAA-compliant video calls and messaging
• Scheduling and appointment management for the client
• Customizable intake forms and charting templates
• Built-in billing and insurance support
• Mobile applications for providers and clients

Why It Stands Out:

Healthie is the best telemedicine software for nutrition and wellness providers, offering features that are unique to health professionals while making virtual care effortless. 

Market Trends & Future Growth of Telemedicine Software

Market Size & Growth Projections

The telemedicine space is full of widely different credible estimates, different models lead to this disparity, yet generally don’t propose greatly different future forecasted growth. For example, one estimate sees the total global market at $141 billion in 2024, moving to $380 billion by 2030 and with 17-18% CAGRs.

Adoption Trends & Patient Behavior

• Overall use (U.S.): Telemedicine use among U.S. adults increased significantly during the pandemic. 37.0% of adults utilized telemedicine in 2021 and decreased to 30.1% in 2022 as some in-person care returned. This indicates telemedicine is shifting from emergency-mode adoption to managed care with high volume.
• Outpatient share: Recent analysis, even single systems indicate telehealth currently comprises 10% of outpatient facility visits, indicating that virtual care has already become a meaningful part of everyday healthcare delivery.
• Provider adoption & modalities: Physician surveys find strong ongoing use—for example, many clinicians now report routinely using video visits and other digital tools (AMA survey results). This translates into hybrid models (mix of virtual + in-person) for most practices.
• Demographics: Use patterns vary by age, sex and other factors: older adults reported the highest telemedicine use in 2021 (e.g. 43.3% of 65 and older adults vs. 29.4% of adults aged 18-29). Telemedicine adoption is not only limited to young or urban regions. Source

Implication for vendors & buyers: design features should plan for hybrid workflows including using multiple modalities (video + audio + asynchronous), and considering access for older or less skilled tech users.

Future Growth Drivers

1. AI & Data-Driven Care — AI/ML is also the key growth accelerator for telemedicine (e.g., clinical decision support, triage bots, automated intake). AI-in-healthcare forecasts are huge (multi-billions), and we expect AI components for telehealth to scale fast, the investments made here will ultimately enable higher value services.
2. Remote Patient Monitoring (RPM) & IoT — Increasing RPM adoption rates: industry estimates show tens of millions of RPM users in the US will be using RPM tools in the next few years (with figures floating around ~30M by 2024 and ~70M+ by mid-decade in the literature). This creates continuous-care use cases that go beyond episodic video visits. Source
3. Policy, Reimbursement & Regulation — Expanded payer coverage (reimbursement policies are clearer, and stable, in post-pandemic reimbursement policies in many countries) and regulations are an important enabler,  when reimbursement is stable, health systems and private practices invest more quickly in telemedicine.
4. Mobile & Cloud-First Delivery — The majority of clinicians and a sizable share of patients have access to telehealth on mobile or cloud platforms; vendors will prioritize mobile-optimized UX & secure, scalable cloud backends.
5. Value-Based & Chronic Care Models — With payers and providers transitioning to value-based care, telemedicine + RPM + analytics has a clear value proposition for chronic disease management by reducing readmissions and improving outcomes—these are structural demand drivers for enterprise telehealth solutions.

Developing In-House vs Ready-Made Subscription

When selecting telemedicine software, organizations must evaluate whether to develop their own software in-house, or subscribe to a subscription based ready-made software. Both methods have advantages and disadvantages depending on budget, time frame, and business requirements.

In-House Development

When you create your own telemedicine software, you can have full control of all features, data security protocols, and integrations. This is key if you are a health care organization that is seeking to create workflows that are highly customized, specific compliance procedures, or proprietary features of patient engagement. Citrusbug develops telemedicine software to your specifications, with HIPAA compliance, scalability, and integration into existing health care workflows.

Advantages:

• Full customization to fit your workflows.
• Greater control of data security and compliance.
• Easy integration with your existing systems.

Disadvantages:

• High start-up costs (possibly ranging from $100,000 to $500,000+).
• Longer development time (6-12 months).
• Need an IT team dedicated to the product for case maintenance, as well as upgrades.

Ready-Made Subscription

Ready-made solutions (Doxy.me, Teladoc, or Amwell)take less time and are cheaper to get off the ground. They are HIPAA compliant and provide basic telehealth functionality out of the box.

Advantages:

• Very low start-up costs.
• Fast to deploy (generally in just a few days).
• Upgrades and security patches are provided/managed by the providers.

Disadvantages:

• Little or no customization.
• Ongoing subscription fees.
• Possible reliance on vendors for any new features.

Which One Should You Choose?

• Go with in-house development if you need a highly customized solution with complex workflows and long-term scalability.
• Opt for a ready-made subscription if you need to build something or launch quickly, cheaply and do not require much customization.

Conclusion

In today’s digital health ecosystem, selecting the right telemedicine software for your practice is not just a good option—it is an expectation. From increasing patient engagement to facilitating secure and compliant virtual consultations, the right telemedicine software platform with robust telemedicine app features will completely change the way you deliver care. 

Whether you are using a ready-made solution like Doxy.me, Teladoc Health, or Amwell, or making the upgrade to a custom telemedicine platform, you will want to validate, at a minimum, scalability, user experience, and security.

If you are making the move to build an in-house telemedicine solution, you will want to partner with an experienced development team. A respected tech partner can help you create a feature rich platform that corresponds with your desired outcomes, while remaining compliant with HIPAA.

Telemedicine isn’t waiting for you to catch up. The question is: will you lead the change—or watch from the sidelines?