Hr Tech
Architecture and Roadmapping
Enterprise Architecture Services for Growing Enterprises
500+
Projects Delivered
98%
Client Retention
Security:
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SOC 2
ISO/IEC 27001
Trusted by industry leaders
Certifications and Accreditations
Why Growing Application Portfolios Need Architecture Governance
Large enterprises now run past 2,000 applications, with portfolios growing more than 20% a year and roughly a quarter of licence spend sitting unused. None of it was decided. It accumulated one departmental purchase at a time, until nobody in the building could answer which system owns the customer record.
Nobody owns the data model
Three systems claim the same customer record and finance reconciles the difference by hand every month.
Every integration is a one-off
Point-to-point connections outnumber documented APIs, so each new system costs more to connect than the last one did.
Change estimates keep slipping
Teams cannot size work when dependencies live in people’s heads rather than in a maintained model.
Compliance evidence gets rebuilt every audit
Each review restarts the inventory, because no current-state record survives between them.
What Our Enterprise Architecture Services Cover
Current-State Assessment of Your Whole Estate
We inventory applications, integrations, data flows and infrastructure, then score each one on business value, technical health and annual cost. The output is a baseline model your teams can maintain, not a snapshot that goes stale within a quarter.
Target Architecture and a Funded Roadmap
Working from your business capability map, our technology architecture design work defines the end state and the transition states between here and there, then sequences delivery into packages with dependencies, owners and cost ranges attached.
Data Architecture That Survives an Audit
Ownership, lineage, retention and quality rules get defined per domain rather than per system. We design the data engineering and architecture layer so reporting, AI workloads and regulatory evidence all draw from the same governed source.
Application Architecture and Service Boundaries
Monolith, modular monolith, microservices or a deliberate mix. Boundaries get drawn around business capabilities rather than around team structure, with integration contracts documented so future changes stay contained instead of rippling across the estate.
Cloud and Infrastructure Target State
Landing zones, environment separation, network topology and cost guardrails get designed before workloads move. Run-rate is modelled under real traffic assumptions, so the migration business case survives contact with the first invoice.
Application Portfolio Rationalization
Every application gets a keep, consolidate, re-platform or retire call backed by usage telemetry and contract data. Rationalization commonly pulls 15% to 25% out of an application budget, and our IT cost optimization work tracks whether it lands.
Architecture Governance and Review Boards
Decision rights, review cadence and an exception process get stood up so the model stays accurate after we leave. Standards are written as reviewable criteria rather than principles nobody can apply to a real ticket.
AI and Agent Workload Architecture
Model access, retrieval layers, evaluation gates and human oversight points get designed into the estate rather than bolted onto a pilot. We define where inference runs, what data it touches, and who signs off before it reaches production.
Know Where Your Architecture Stands
Send us your current system map, application inventory, or architecture documentation. We’ll review what you have, identify the gaps, and show you where the biggest architecture risks and opportunities sit.
Request an Architecture ReviewWhy We Model Only What the Architecture Decision Requires
TOGAF 10 is a good method. ArchiMate is a good notation. Neither is a deliverable.
Enterprise architecture services fail when the first six months go into modelling the enterprise at full fidelity before a single decision gets made. By the time the repository is complete, the business has reorganised, two vendors have been replaced, and the model describes a company that no longer exists. No project got faster and no cost came out.
We tailor the method to the decision in front of you. If the question is whether to consolidate four CRM instances, we model exactly the capabilities, data flows and contracts that decision depends on, and leave the rest of the estate at inventory level. The ADM runs at the depth the decision needs, not at the depth the standard illustrates.
Architecture earns its budget by unblocking funded work, not by achieving coverage.
What Our Enterprise Architecture Engagements Deliver
Each engagement ends with deliverables your team owns outright. No repository lock-in, and no dependency on us to interpret our own output.
Baseline Model of the Current Estate
Applications, integrations, data domains and infrastructure captured in a maintainable model, with owner, annual cost and lifecycle status recorded against each entry.
Target Architecture With Transition States
The end state plus the intermediate states you will genuinely live in, since most enterprises coexist across old and new systems for two to three years.
Sequenced Roadmap With Cost Ranges
Work packages ordered by dependency and business impact, each carrying an effort range from the engineers who would build it rather than a generic benchmark figure.
Governance Pack Your Architects Can Run
Decision rights, a review board charter, standards written as pass or fail criteria, and an exception path so delivery teams stop routing around the process.
Security and Resilience Architecture
Identity, segmentation, logging and recovery design mapped to your obligations, with a security architecture review baseline your auditors can trace back to specific controls.
How Our Enterprise Architecture Engagements Work
1
Scoping the Decision
We start by naming the decision the architecture work exists to serve. A merger integration, an ERP replacement, a cloud exit, an AI rollout. That decision sets the depth of modelling required. Without it, the engagement becomes documentation for its own sake and the budget gets pulled halfway through.
2
Discovery and Estate Inventory
Stakeholder interviews run in parallel with automated discovery against your CMDB, cloud accounts, identity provider and finance records. Spreadsheets get validated against telemetry rather than trusted. Where the two disagree, and they always disagree, we chase the difference until each application has a confirmed owner and a real annual cost.
3
Capability Mapping and Gap Analysis
Business capabilities get mapped to the systems currently supporting them. Duplication, gaps and single points of failure surface at this level, before anyone argues about technology choices. It is usually the first time executives see their portfolio organised by what the business does rather than by which vendor sold it.
4
Target Design and Option Modelling
For each material decision we model two or three viable options with cost, risk and time-to-value attached. Build versus buy, consolidate versus federate, refactor versus replace. Options get pressure tested against your real constraints, including the contracts you cannot exit and the team you have on payroll.
5
Thin-Slice Validation
Before the roadmap is signed, we build the riskiest interface for real. One integration, one data pipeline, one auth flow. Assumptions that look reasonable in a diagram fail here cheaply, instead of failing in month nine of a funded program. The roadmap is then corrected against what the build proved.
6
Roadmap Handover and Governance Standup
Work packages, sequencing, cost ranges and the governance model get handed to your architects in a working session rather than a document drop. Where you want us to continue, the same team moves into delivery. Where you do not, everything stays runnable without us.
Enterprise Architecture Tools and Standards We Support
We use the frameworks your architects already know and the discovery tooling your estate already produces data for. Nothing here requires you to buy a new platform before the work can start, and nothing we produce is locked to a vendor you would have to keep paying to read it.
- TOGAF 10 ADM tailored to scope
- ArchiMate 3.2 modelling notation
- SAP LeanIX Ardoq or Bizzdesign when licensed
- CMDB and cloud account discovery feeds
- ISO 27001 aligned documentation controls
How We Decide What to Keep and What to Retire
Every application in the baseline gets scored on business value, technical health and total cost of ownership. The disposition falls out of the scores rather than out of who argues hardest in the room.
| Application Profile | Business Value | Technical Health | Typical Disposition | Migration Complexity |
|---|---|---|---|---|
|
Core system of record, heavily integrated |
High |
Fair |
Invest and re-platform |
High |
|
Departmental SaaS duplicating a core capability |
Low |
Good |
Consolidate into the incumbent |
Low |
|
Custom application on an unsupported runtime |
High |
Poor |
Rebuild or replace |
Very High |
|
Vendor tool under 30% licence utilisation |
Low |
Good |
Retire and archive the data |
Low |
|
Recent SaaS with a single business owner |
Medium |
Good |
Tolerate and review annually |
Low |
|
Mainframe or legacy ERP module |
High |
Poor |
Encapsulate behind an API first |
Very High |
|
Reporting stack duplicated across business units |
Medium |
Fair |
Consolidate onto one data platform |
Medium |
Integrating ERP, CRM, Identity, and Legacy Systems
Almost no enterprise gets to design integration from scratch. There is an ERP nobody wants to touch, a CRM that two acquisitions brought in, an identity provider chosen five years ago, and a warehouse three teams feed differently. Architecture work has to start from that estate, not from a clean diagram.
We define the integration patterns and contracts first, then decide tooling. The order matters, because enterprise system integration planning done tool-first tends to reproduce the same point-to-point sprawl inside a new platform and call it modernization.
We define the integration patterns and contracts first, then decide tooling. The order matters, because enterprise system integration planning done tool-first tends to reproduce the same point-to-point sprawl inside a new platform and call it modernization.
ERP and Finance Systems
SAP, Oracle, NetSuite and Dynamics estates get event contracts and master data ownership defined before any middleware decision, so posting rules and reconciliation logic live in one place.
CRM and Customer Data
Salesforce, HubSpot and custom CRMs usually hold three versions of the same customer. We define the golden record, the survivorship rules, and which system is permitted to write.
Identity and Access
Entra ID, Okta or a legacy directory becomes the single enforcement point, with application-level roles mapped to enterprise entitlements instead of maintained per system.
Legacy and Mainframe Estates
Systems that cannot be replaced this cycle get encapsulated behind stable APIs, which lets new capability ship without waiting on a migration that keeps slipping.
REGULATORY PRESSURE
Enterprise Architecture That Supports EU Compliance
Each one asks for evidence the average architecture repository cannot produce, and each arrives on a different deadline. Designing for them separately is how compliance budgets triple.
The ROI Behind Enterprise Architecture Services
Licence Spend You Stop Paying
Rationalization commonly takes 15% to 25% out of an application budget. For a mid-sized enterprise that is often half a million dollars a year in contracts nobody could justify.
Projects That Stop Re-Discovering the Same Estate
Right now every program funds its own discovery phase. A maintained current-state model turns that repeated three-week exercise into a two-day read for each new initiative.
Decisions Made in Weeks Instead of Quarters
When dependencies and ownership are documented, build versus buy calls stop waiting on the one architect who remembers how the billing integration works.
When Enterprises Bring in an Architecture Team
The request rarely comes from an architect. It comes from a CIO who cannot answer a board question about IT spend, or from a CTO who just inherited two estates from an acquisition and has ninety days to report a consolidation plan. Architecture work gets funded by a decision already under pressure, which is exactly why we scope the engagement against that decision before anything else.
Post-merger estate consolidation
ERP or core platform replacement
Board-mandated IT cost reduction
AI rollout blocked by data ownership
PROOF OF EXECUTION
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View Case Study →How Much Do Enterprise Architecture Services Cost?
A scoped current-state assessment and roadmap typically runs $25,000 to $80,000 across six to twelve weeks.
Share your details to get an accurate estimate.
Client Testimonials (We're Rated 4.7 on Clutch)
THE PROJECT
Web & AI Development for Education Company
AI Development, Custom Software Development
Nov. 2024 - Ongoing
THE REVIEW
Their agile way of working, competence, and friendliness are impressive.December 7, 2024
PROJECT SUMMARY:
Citrusbug Technolabs handles a data extraction project for an education company. They're also responsible for managing an AI generation project for the client.
FEEDBACK SUMMARY:
Citrusbug Technolabs has laid out and followed a clear project outline and consistently met deadlines. The team communicates well and demonstrates a strong understanding of the client's vision and goals. Their agile approach, high level of competence, and personable approach stand out.
THE REVIEWER
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THE PROJECT
Custom Automated System Dev for Veteran Medical Co
Generative AI, Application Testing, Custom Software Development
Aug. - Oct. 2024
THE REVIEW
Their communication and ability to capture exactly what I was asking for were impressive.November 14, 2024
PROJECT SUMMARY:
Citrusbug Technolabs built an automated system for a veteran medical company. The system needed to collect and store user data, generate customized letters based on surveys, and use AI to summarize reviews.
FEEDBACK SUMMARY:
Citrusbug Technolabs delivered a functional automated system that successfully organized the client's records and auto-generated statements. The team was quick to respond, addressed all roadblocks, and communicated effectively. Overall, their ability to understand the client's needs stood out.
THE REVIEWER
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THE PROJECT
MVP Development for Freight & Capacity Marketplace
Custom Software Development
$10,000 to $49,999
Jan. 2024 - Feb. 2025
THE REVIEW
They were very calm and talented, and they did bring some of their own ideas.January 28, 2025
PROJECT SUMMARY:
Citrusbug Technolabs has developed an MVP for a freight and capacity marketplace. The team has created three different interfaces for three market segments.
FEEDBACK SUMMARY:
Citrusbug Technolabs has successfully developed an effective MVP. The team has delivered the project on time and almost within budget. Moreover, their responses have been timely. Overall, the team has been calm, talented, and innovative. This has led to the client's satisfaction.
THE REVIEWER
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THE PROJECT
Web & Mobile App Development for Education Company
Custom Software Development, DevOps Managed Services
$10,000 to $49,999
THE REVIEW
What stood out most about them was their personalized approach and sense of ownership in every aspect of the project."February 27, 2024
PROJECT SUMMARY:
Citrusbug Technolabs built a Flutter cross-platform mobile app for an education company. They also developed two web apps and an admin panel and provided DevOps support for the client's infrastructure.
FEEDBACK SUMMARY:
Citrusbug Technolabs' support successfully boosted the client's user engagement by 8x, resulting in an 85% retention rate. The reliable team demonstrated a dedication to delivering on time and promptly responding to concerns and adjustments. Their personalized, client-centric approach stood out.
THE REVIEWER
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THE PROJECT
Mobile App Development for Healthcare Company
Custom Software Development Mobile App Development UX/UI Design
$10,000 to $49,999
June 2023 - Jan. 2024
THE REVIEW
They didn't like the phrase "impossible to do", which made them very solution-oriented.February 19, 2024
PROJECT SUMMARY:
A healthcare company hired Citrusbug Technolabs to design and develop a user-friendly application. The team provided tailored assistance to meet the client's requirements.
FEEDBACK SUMMARY:
Citrusbug Technolabs successfully delivered an application that was ready for market. The team was highly professional and well-organized; they stayed focused throughout the engagement and were receptive to changes. Overall, they stood out for their trustworthiness and commitment to excellence.
THE REVIEWER
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THE PROJECT
Custom Web App Dev & Design for Financial Technology Firm
Mobile App Development UX/UI Design Web Design
Sep. 2023 - Ongoing
THE REVIEW
They're 100% on time and transparent throughout each stage of the project.February 24, 2024
PROJECT SUMMARY:
A financial technology company has hired Citrusbug Technolabs to build a custom web application. The team handles the development and design of the app.
FEEDBACK SUMMARY:
The project is ongoing, but the client has been satisfied with Citrusbug Technolabs' services. The team is very professional — they always respect timelines and provide regular updates to ensure everyone's on the same page. Also, their transparent approach makes them a trustworthy partner.
THE REVIEWER
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THE PROJECT
Staff Augmentation for Singaporean Development Company
Mobile App Development
$10,000 to $49,999
THE REVIEW
"I do believe they are exceptional at where they stand."
PROJECT SUMMARY:
Citrusbug Technolabs took on a mobile app development project for a Singapore-based development house. They were provided with UX designs to execute. Currently, they're finalizing and fine-tuning the product.
FEEDBACK SUMMARY:
Citrusbug Technolabs contributed to the successful launch of the product, which has garnered over 10,000 users in just three months. The product has also received support from investors. They consistently followed-up with their progress and delivered at a speedy rate. The team is truly stellar.
THE REVIEWER
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Why Choose Citrusbug for Enterprise Architecture Services?
Strategy Backed by Builders
The team that writes your roadmap can also deliver it. Estimates come from engineers who will own the code, which is why the numbers survive procurement review.
Validated Before Committed
We build the riskiest interface as a working slice before the roadmap is signed. Assumptions fail in week three rather than in month nine of a funded program.
Discovery First
Requirements, user stories and wireframes are produced before any code is written. Nothing gets built off a verbal brief and an optimistic timeline.
Full Ownership
NDA by default and complete source code ownership at delivery. Models, diagrams and repositories transfer to your team without a licence conversation.
Proven at Volume
More than 500 delivered projects across enterprise, fintech and healthcare estates, with senior engineers assigned to architecture work rather than junior staff.
Stalled Programs Restarted
We take over architecture programs that stalled under another vendor, beginning with an honest read of what is salvageable and what has to be rewritten.
ARCHITECTURE THINKING
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Read Article →FAQs about Enterprise Architecture Services
Do we need to buy an EA tool like LeanIX or Ardoq to work with you?
No. We work in whatever you already have, including Confluence and diagrams. If you want a platform, we help select and populate one, but the model comes first.
A validated current-state inventory typically lands in three to four weeks. The full roadmap follows in another four to eight, depending on estate size and stakeholder availability.
A validated current-state inventory typically lands in three to four weeks. The full roadmap follows in another four to eight, depending on estate size and stakeholder availability.
You keep the baseline model, the gap analysis and the roadmap, delivered in formats your team can edit. There is no repository or licence you need us for.
You keep the baseline model, the gap analysis and the roadmap, delivered in formats your team can edit. There is no repository or licence you need us for.
Can you work alongside our internal architects?
Yes. Most engagements pair our team with yours deliberately, since your architects hold context we would take months to acquire and they own the model afterwards.
Do you implement or only consult?
Both. Roughly half our architecture clients move into delivery with the same team. The rest take the roadmap to internal teams or another vendor, which is fine.
How do you handle systems nobody documented?
Automated discovery against cloud accounts, identity providers and network traffic, cross-checked against finance records. Undocumented systems usually surface through spend before anyone admits they exist.
Our last architecture program produced a deck and nothing changed. Why would yours differ?
Because every roadmap item ties to a funded initiative and a cost range, and the riskiest assumption gets built before you commit to the sequence.
Which frameworks do you follow?
TOGAF 10 for method and ArchiMate 3.2 for notation, tailored to the decision at hand. We do not run the full ADM when a scoped subset answers the question.