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Managing medical billing can be one of the hardest parts of owning a healthcare practice. Mistakes in billing won’t only cause frustrating delays in payments; they can also compromise patient satisfaction and compliance. That’s where medical billing software steps in, claims submission, workflows, and human errors are made easier and more manageable. With many platforms out there, how do you know which ones will rise to the top in 2025?
We’ve done the research for you! In this article, we present you with the 7 best medical billing softwares, based on accuracy, compliance, and efficiency to keep your practice running smoothly.
Choosing the best medical billing software isn’t just about selecting a reputable brand name. For this list, we weighed the strengths of each solution against these six specific factors:
In an ever-changing healthcare market, access is everything. Having a dedicated mobile app means providers can process claims, track payments, and see reports at any time, in any location.
User feedback on trusted sites like G2 and Capterra are the best indicators, in real-life situations, of useability, reliability, and customer support. If a product receives higher ratings, there is typically a better user experience.
When did the software first launch? This tells you how long it has been on the market. Products that have been on the market longer have often settled into a stable development cycle and have developed more effective, reliable features than newer products may offer.
Adoption rate matters. Software with a large user base generally reflects credibility, trust, and effective performance in real-world scenarios.
A company’s financial health often determines its ability to maintain, upgrade, and support its software in the long term.
Recognitions and compliance certifications like HIPAA or ISO indicate the software will maintain industry standards with respect to system security and reliability.
After weighing the various offerings and all these factors, we have procured solutions that embrace functionality, reliability, and scalability.
Software | Platforms | Launch Year | G2 Rating | Capterra Rating | Users/Downloads | Revenue | Awards/Certifications |
DrChrono | Web, iOS, Android | 2009 | 3.5 | 4.0 | 30,000+ users | $41.6 Million | HIPAA Compliant, ONC Certified, MIPS Certified |
AdvancedMD | Web, iOS, Android | 1999 | 3.6 | 4.1 | 40,000+ users | $168 Million | HIPAA Compliant, ONC Certified, HITRUST Certified |
CollaborateMD | Web, iOS, Android | 1999 | 4.5 | 4.1 | 20,000+ users | $12.7 Million | HIPAA Compliant (BAA), Inc. 5000 honoree, Modern Healthcare Best Places to Work (2019) |
OpenEMR | Web, Self-Hosted | 2001 | 4.5 | 4.3 | 45,000+ installations | <$5 Million | ONC Certified, HIPAA Compliant |
NextGen | Web, iOS, Android | 1976 | 3.7 | 4.0 | 100,000+ users | $616.3 Million | ONC Certified, HIPAA Compliant, ISO 27001 Certified |
SimplePractice | Web, iOS, Android | 2012 | 4.1 | 4.6 | 100,000+ providers | $92.8 Million | HIPAA Compliant, PCI DSS Certified |
CareCloud | Web, iOS, Android | 1999 | 3.6 | 3.6 | 40,000+ providers | $111.8 Million | HIPAA Compliant, SOC 2 Type 2, ONC-Certified EHR, Best in KLAS (2022 & 2023) |
DrChrono is widely recognized as one of the best medical billing software and practice management software for providers of any size and in any specialty. DrChrono is integrated with EHR, practice management, and billing and has a built-in scheduling system with real-time claim tracking and mobile access. They have streamlined workflows, improved accuracy, and offer patient engagement tools using automated features and telehealth options.
DrChrono stands out with its mobility and automation features that help practices in billing and patient care anytime and anywhere, with one comprehensive integrated solution.
AdvancedMD offers a full suite for medical billing and practice management solutions for growing healthcare organizations. It includes robust reporting, scheduling, and claims processing. Cloud-based and secure, AdvancedMD helps ease billing processes, generate accurate claims payments, and ensure practices are compliant while providing a top-of-the-line experience for your practice, patients, and staff, too!
Unique for its advanced automation, compliance features, and extensive customization capabilities, AdvancedMD aids large practices in quick documentation, eradicates billing workflows, promotes efficiencies of scale, and enables multiple locations within the same cost structure when working across specialty areas.
CollaborateMD is a user-friendly, cloud-based billing solution built for small to mid-sized practices. Its mission focuses on claims management, ensuring reimbursements are faster. Clinicians can take advantage of automated workflows, the ability to access real-time reports to improve reporting requirements, dashboards that are easy to use, and enhanced billing workflows that allow practices to limit the impact on financial performance, as well as minimize administrative burden on medical staff.
For its ease of use and small-staff focus, CollaborateMD is unique because it offers strong features at an affordable price, and makes billing less painful by simplifying the billing process, and accelerates healthcare reimbursements.
OpenEMR is the most popular open-source product on the market today that combines EHR and billing in one product. It is extremely customizable, HIPAA compliant and can run in multiple languages. OpenEMR has the complete billing features along with scheduling and reporting, making it a great alternative for Doctors and providers that are looking for a cost-effective way to manage their patient records, revenue cycle and flexibility with impressive functionality.
OpenEMR is the only free product with the billing and EHR features and it does offer great value for a customizable, low-cost, open-source product without a vendor lock-in.
NextGen Healthcare provides a comprehensive set of medical billing and revenue cycle tools for ambulatory practices. Its tools include predictive analytics, patient payment, and workflows that are designed to help healthcare professionals stay compliant. NextGen is cloud-based and scalable and can take complex billing tasks and streamline the workflow, increasing productivity and accuracy while helping organizations continue to build a financially resilient organization and enhance their bottom line.
NextGen is different because it is analytics-based and offers compliance tools that practices will appreciate, and its scalability makes it a perfect option for organizations that need comprehensive reporting.
SimplePractice is an easy to use platform made for small health care practitioners and solo practitioners. The platform includes scheduling, billing, and client management all in one. SimplePractice is recognized for its clean interface and automation capabilities, and it allows one button submission of insurance claims and offers telehealth capabilities so practitioners can manage finances and patient care with less administrative effort.
SimplePractice excels at simplicity and affordability for solo practitioners and small clinics, providing robust billing tools and telehealth integration in a platform that’s easy to learn and manage.
CareCloud is a modern medical billing and practice management solution offering a suite of tools for streamlined revenue cycle management. It offers claims automation, real-time reporting, and integrated EHR functionality. Designed for scalable uses, CareCloud helps practices boost performance and financial success, reduce denials, and improve quality of care through a streamlined billing experience.
CareCloud’s scalable, cloud-based environment and advanced automation capabilities distinguish it as an excellent solution for growing practices interested in efficiency and better financial outcomes.
The global medical billing software market is at a rapid growth rate due to organizations wanting to increase the amount of automation, adding remote care, and utilizing more sophisticated forwarding cost strategies with revenue cycle management.
Market growth estimates range from $17.02 billion in 2023 to $19.38 billion in 2024, to estimates that the market will reach a size of approximately $32.77 billion by 2028, and an approximate CAGR of 14%.
Another forecast projects that the market will grow to $37.3 billion in 2029 and have a 13.9% CAGR.
According to Grand View Research, web-based and cloud deployment models dominated the revenue share as of 2023, because of the scalability, accessibility, and affordable price point of cloud-based solutions. The ability to manage multi-location operations and lower upfront costs is what drives cloud-based solutions.
In 2023, North America had the highest market share, 39.4%, as healthcare infrastructure was advanced with digitalization of tools. The Asia Pacific region was expected to have the highest growth rate as healthcare spending increased, expansion of telemedicine, and growth in India and China of demand from acute and chronic conditions.
The adoption of AI in medical billing in healthcare operations is accelerating:
When healthcare providers or organizations plan to use medical billing software, they will typically consider two options, a ready made solution or developing a custom solution in-house.
Off-the-shelf medical billing software is typically a quicker-installed solution that has less initial costs because of the pre-built aspects. Off-the-shelf medical billing software can work for smaller clinics or practices that need basic billing functions; unfortunately, its limits on customization and low-level orders can become barriers to scalability as operational complexity increases.
Custom medical billing software offers full flexibility. Organizations can include additional features and functionalities such as AI-based claim scrubbing, real time analytics, multi-practice solutions and EHR integration. Custom medical billing software also offers enhanced security, compliance tracking and sustainable growth options.
At Citrusbug, we custom build medical billing software for your business hours. We can build a revenue cycle management system or a fully integrated billing system. We customize solutions based on your company’s needs and build them to be efficient, accurate, and growth-friendly.
Choosing the best medical billing software is crucial for ensuring accurate claims, reducing denials, and improving overall revenue cycle management. While off-the-shelf solutions work for basic needs, growing practices require scalability, compliance, and automation to stay competitive.
That’s where custom development becomes a game-changer. At Citrusbug, we build medical billing software tailored to your specific requirements, whether it’s AI-driven automation, multi-specialty support, or advanced analytics. As the Internet of Medical Things (IoMT) market continues to expand, our solutions are designed for security, interoperability, and future growth.